Frequently Asked Questions2018-03-13T06:38:59+00:00
Who do you use to ship your products?2018-03-13T06:38:59+00:00

Our company primarily uses the US Post Office priority 2 day mail service and if not available we will choose another provider such as FedEx, DHL, or UPS. Our flat rate shipping for all products up to $100.00 is as follows:

Pacific $31.99
Mountain $31.99
Central $22.00
East $22.00

Orders over $100.00 come with free shipping. See our terms and conditions under the shipping tab on the website.

Can I be a reseller of your products and do you have special pricing tiers for re-sellers?2015-11-12T10:20:17+00:00

Yes we have a program for reselling our products at very competitive pricing. You choose to become a distribution center where you purchase the products at volume discounts and distribute to your customers or you can choose to become an agent.

Becoming a sales agent requires no upfront investment. We provide you with your own sales code, we store and deliver the product to your customers, you get paid a commission for every sale you make paid every month.

Excellent way to make an income without having all the expense of buying, storing, and having the management systems to sell.

Please contact us at sales@alwaystastegood.com to discuss becoming a re-seller or agent.

What makes you different from others who sell Thai Food in the USA2015-11-16T12:08:55+00:00

Great question!
First and foremost, all of our Premium Thai dishes are created right here in Thailand by our chefs using only the highest quality organic and natural ingredients. We invest in ingredients grown in our locally owned and controlled environments in order to bring together the perfect blend of exotic flavors and aromas found in Thai cuisine. Our Premium Thai dishes deliver the same authentic experience found all over Thailand, because that’s what they are…authentic.

I would like to open a Thai Cafe. Can I get volume pricing for your products?2015-11-12T09:55:33+00:00

We are ready to help in designing a menu and what is required to create a Thai Cafe or a Thai food cart. We have volume pricing for all of our dishes. We take all the headaches away by using our products in a Cafe or restaurant. Food waste is 90 percent eliminated and the need for professional chefs are not required.

Send us a request on our website www.bestthaifood.us and we will contact you to discuss what it would take to create a small, medium, or large Thai Cafe.

On your variety pack can I mix and match the dishes I prefer?2015-11-12T09:47:43+00:00

Of course! We know everyone has their favorite Thai dish so we make it easy for you to select the one you want. Just select the options you want to change. Remember you must replace the dish you remove with a substitute. You cannot reduce the amount of total dishes.

Do you list the ingredients and nutrional values?2015-11-12T09:45:05+00:00

Absolutely! Every dish is labeled with the production date, lot number, and ingredients. The packaging also comes with the nutritional values along with cooking instructions. You can also view this information on the website before you purchase. The documentation is listed on our website www.bestthaifood.us

What is the best way to prepare and cook your dishes?2015-11-12T09:40:31+00:00

We recommend using a food steamer, gas stove, or electric range when cooking our dishes. You can use the microwave, but if you want it to taste like it was just prepared for you, the microwave is not the best approach to retain that just prepared taste.

It is best to prepare your protein and starch in advance and just add it to the dish. Every dish will take less than 5 minutes from start to finish.

We recommend steamed organic white or brown rice with all of our dishes. The pictures on our website were combined with steamed white rice. You can view the cooking videos to see an unedited video on cooking the meals. No need to have any experience in cooking Thai food.

How long can I keep your dishes in the freezer without them going bad?2015-12-07T11:08:13+00:00

Our factory uses the latest processes in modern freezing technology to preserve the products as if they come straight from the kitchen even though they have been frozen. This means all our finished dishes after cooking are frozen down to -196 centigrade, -320 degrees through a tunnel where we add liquid nitrogen which provides a lightning fast freezing, which in practice can be compared with the product to be preserved.

We recommend eating the dishes within 6 months as they will retain the same freshness as when they were first prepared.

Frozen food is usually not as good as cooking with fresh ingredients. Do your dishes taste and look like the pictures on the website?2015-11-12T09:22:35+00:00

Our dishes pictured on the website have been prepared not using a trained chef. You can look at the cooking videos on the website filmed in a normal Thai kitchen.

We know many consumers don’t purchase frozen products exactly for the reason you stated. Our high-tech freezing technology bridges the difference between fresh and frozen. Every dish takes less than 5 minutes to cook and will maintain the taste of fresh ingredients. You can add your favorite meat, seafood, chicken, Tofu, and rice or pasta when you prepare the dish.

No other company matches our quality and ability to cook a meal from start to finish without adding any additional ingredients with the exception of your favorite protein and starch.

Are all of your dishes organic?2015-11-12T09:09:03+00:00

Every Thai dish is certified by our factory to be free of chemicals, artificial flavoring, artificial food coloring, irradiation, artificial preservatives, genetically engineered ingredients and MSG.

We use both organic and all natural ingredients.

How do you ship? Are the dishes shipped frozen?2015-12-07T11:10:12+00:00

All of our meals are shipped frozen and will arrive at your home or business ready to eat, guaranteed to taste like they were just cooked in the kitchen. We like to call it Freshly Frozen!

Utilizing a process taking less than 20 minutes from start to finish, we flash freeze our meals down to -196 centigrade (-320 Fahrenheit) using liquid nitrogen. At this temperature it limits the damage to cells, while retaining all of the aromatics, color, texture and taste. The technology is so sophisticated, once the meal is prepared you will not notice any difference with traditionally cooked food straight from the kitchen, we guarantee it!